Last Updated: October 11, 2025

This Privacy Policy explains how Damsak Gıda İçecek Tur. Tem. İnş. Teks. Ürün. San. Tic. Ltd. Şti. (“Damsak,” “we,” “us,” “our”) collects, uses, shares, and protects personal information obtained through www.damsak.com.tr and its related sub-domains.

By visiting or purchasing from our website, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Identity and Contact Details: name, surname, email address, phone number, billing and shipping addresses, country of residence.

• Transaction Data: order history, chosen products, payment method, invoice details.

• Technical Data: IP address, browser type, device information, operating system, and location (country-level only).

• Cookies and Analytics Data: website usage patterns, preferences, and performance data.

• Marketing Preferences: newsletter subscription status and communication consents.

We do not collect sensitive personal data unless required by law and with your explicit consent.

2. Purpose of Processing

Your personal data is processed for the following legitimate purposes:

• To process and fulfill your orders.

• To manage billing, shipping, and returns.

• To provide customer support and respond to inquiries.

• To send notifications about orders or delivery status.

• To improve website performance and user experience.

• To comply with legal, tax, and customs obligations.

• To send promotional or marketing messages (only with your consent).

3. Data Sharing and International Transfers

We do not sell or rent your personal information to third parties.

However, to provide seamless international service, we may share necessary information with:

• Payment processors: Stripe, Sipay, PayPal, iyzico, or your local bank.

• Shipping and logistics providers: DHL, UPS, Aramex, Yurtiçi Kargo, etc.

• IT and hosting providers: Shopify, İkas, AWS, or Google Cloud.

• Analytics and communication partners: email, SMS, or marketing platforms (with your prior consent).

• Government authorities: when legally required for tax, customs, or compliance reasons.

If data is transferred outside your country (e.g., to the EU, UK, or USA), we ensure appropriate safeguards under GDPR Standard Contractual Clauses (SCCs) or equivalent data protection mechanisms.

4. Cookies and Tracking Technologies

We use cookies to personalize content, remember preferences, analyze website traffic, and enhance functionality.

You can manage or disable cookies in your browser settings or through our Cookie Preferences panel.

Essential cookies are required for basic site operation.

5. Data Retention

We store your data only as long as necessary for the purposes described above or as required by applicable law:

• Order and tax records: up to 10 years.

• Customer support data: up to 2 years.

• Analytics and cookies: up to 24 months.

• Marketing consent: until you withdraw it.

Once these periods expire, your data will be deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

These include SSL/TLS encryption, secure servers, restricted employee access, and regular system audits.

However, no internet-based service can guarantee 100% security.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Restrict or object to processing.

• Withdraw your consent at any time.

• Request data portability.

• File a complaint with your local data protection authority.

To exercise these rights, please contact us at [email protected].

We may need to verify your identity before processing your request.

8. Account Management

You can update or delete your account information at any time by contacting our support team.

When you request deletion, your personal data will be permanently removed unless retention is legally required.

9. Children’s Privacy

Our website is not intended for children under 16 years of age.

We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such information, we will delete it immediately.

10. Disclaimer

All content, reports, or advice available on this website are for informational purposes only.

Damsak Gıda cannot be held responsible for any loss or damage arising from reliance on such information or from technical issues affecting website access.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes.

The revised version will be posted on this page with a new “Last Updated” date.

Your continued use of our website after such updates constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:

Damsak Gıda İçecek Tur. Tem. İnş. Teks. Ürün. San. Tic. Ltd. Şti.

📍 Address: Halkapinar Mah. 1203/11 Sokak. No:2/N Meyva İs Merkezi Konak-İzmir-Turkiye

📧 Email: [email protected]

🌐 Website: www.damsak.com.tr